Adrian Wake

As an independent consultant I bring years of experience in senior internal consulting and line management positions, including GE Capital and Johnson & Johnson across Asia Pacific.

My versatility has been proven by building sustainable capabilities in the front-end, back-office and support functions of a business at global corporations through to technology start-up companies in financial services, industrial manufacturing, supply chain and FMCG.

Results focused, I am adept at translating a business strategy and then planning and operationalising customer experience design, new channel/product and growth strategies and process optimisation. I therefore have a strong track record of increasing revenue, profitability and customer satisfaction.

I'm a true believer that great businesses maximise the value they create for their customers and at the same time optimise the time and effort they spend delivering it. Whilst challenging at times, desired business and customer value can be achieved simultaneously. How you measure and manage will determine your ability to create a common focus, deliver sustainable results and continuously improve functional and economical value to all.